Which is the correct way to write SMART goals?

Unlock all questions

This demo includes only 20 questions. Upgrade to access hundreds of questions, flashcards, exam simulations, and disable ads.

Full question bankExam simulationsFlashcards
From $24.99Unlock all

Prepare for the Customer Service and Sales Test with confidence. Tackle a variety of questions, explore our comprehensive resources, and enhance your exam readiness. Master customer service insights and sales strategies to ensure success.

Multiple Choice

Which is the correct way to write SMART goals?

Explanation:
When writing SMART goals, the emphasis is on making the goal an actionable, measurable statement with a clear deadline. Start with the action you will take (the verb), then name what will be acted on (the object), then specify the target or amount (the measure), and finish with when you will achieve it (the time). This order makes the goal immediately clear: what you will do, what you want to change or achieve, how much progress constitutes success, and by when it should be done. For example: “Increase sales by 15% by the end of Q3.” Here, Increase is the action, sales is the object, by 15% is the measure, and by the end of Q3 is the time. This structure keeps the goal concrete and easy to track. Starting with the time or with the measure can obscure who is taking action or what exactly will be done, making it harder to act on the goal or assess progress. Keeping the verb first ensures the goal reads as a clear directive, followed by what will change, how much change is needed, and when the change should occur.

When writing SMART goals, the emphasis is on making the goal an actionable, measurable statement with a clear deadline. Start with the action you will take (the verb), then name what will be acted on (the object), then specify the target or amount (the measure), and finish with when you will achieve it (the time). This order makes the goal immediately clear: what you will do, what you want to change or achieve, how much progress constitutes success, and by when it should be done.

For example: “Increase sales by 15% by the end of Q3.” Here, Increase is the action, sales is the object, by 15% is the measure, and by the end of Q3 is the time. This structure keeps the goal concrete and easy to track.

Starting with the time or with the measure can obscure who is taking action or what exactly will be done, making it harder to act on the goal or assess progress. Keeping the verb first ensures the goal reads as a clear directive, followed by what will change, how much change is needed, and when the change should occur.

More Multiple Choice Questions
Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy