Before demonstrating several digital cameras to a family, what should you do FIRST to prepare?

• A. Read the camera manuals to figure out how to solve potential problems.
• B. Ensure all of the cameras had charged batteries and were in working order.
• C. Reviewed methods of demonstrating the features with other sales associates.
• D. Placed security locks on the cameras to discourage customers from trying them.

Answer: (B)

The main idea is to ensure the equipment is ready to go so the demonstration can run smoothly from the start. The first step is to make sure all cameras have charged batteries and are in working order. If a camera dies mid-demo or won’t power on, the session is disrupted, and the family’s confidence in both the products and your professionalism can drop. When the gear is confirmed to be functional, you can focus on showing how the cameras actually work—powering up, selecting modes, taking photos, reviewing shots, and comparing features—while tailoring the experience to the family’s needs. This proactive check sets a professional tone and helps the family trust what you’re demonstrating. Reading manuals or practicing with colleagues can be useful later, but they don’t guarantee a smooth live experience, and locking the cameras would hinder the demonstration.